CT Paid Leave
3 min readFeb 26, 2024

Video education campaign to provide guidance and support for workers, employers and third-party administrators

Hartford CT — The Connecticut Paid Leave Authority (CTPL) today launched the CT Paid Leave Spotlight Campaign, an education campaign consisting of short videos that highlight various components of the CT Paid Leave program to provide additional guidance and support to workers, employers and third-party administrators. Presented by subject matter experts from within the CT Paid Leave Authority, each video focuses on a specific element of the CT Paid Leave program from ‘What you need to know before you apply for paid leave benefits,’ to ‘How to submit your private plan application’ (for employers who wish to opt-out of the public plan) to ‘How to apply for CT Paid Leave benefits.” These detailed, education-oriented videos will be rolled out during the year and can be viewed by visiting Paid Leave Spotlight (https://www.ctpaidleave.org/resources-and-guides/Paid-Leave-Spotlight).

“We are always looking for new ways to get information about the program into the hands of workers and employers, and the third-party administrators who support employers, across the state,” said CT Paid Leave CEO Erin Choquette. “This allows us to spotlight not only the various benefits and processes of the program, but the CT Paid Leave team members who make our program a reality.”

Currently there are five videos available for viewing and more video explainers will be added in the months to come. The videos posted include:

· Before you apply for benefits — If you’re preparing for an upcoming family or medical leave or just want to get an understanding of what needs to happen before you apply for CT Paid Leave benefits, this video is for you.

· How to apply for benefits — After you’ve watched “Before You Apply for Benefits”, this video will walk you through the actual online application process.

· How to apply for a private plan — Are you an employer who is thinking of applying for a private plan instead of participating in the public paid family and medical leave plan? This video reviews all the important information you need to know to make that decision as well as the application and approval process for private plans.

· How to register your third-party administrator account — If you’re a third-party administrator or payroll provider and will be filing and remitting contributions on behalf of your client employers, this video will explain everything you need to know.

· How to register your third-party administrator account, Companion tutorial video — This tutorial video is a companion to “How to Register Your Third-Party Administrator Account” and will walk you through the step-by-step process of registering your TPA business with the CT Paid Leave Authority. After doing this, you will be able to file and remit contributions on behalf of your client employers.

“This video campaign is a great addition to our already extensive public outreach,” said Jessica Vargas, Chief Marketing and Communications Officer. “It’s great content, generated by our expert colleagues, that is a compliment to our podcast, social media channels, community engagement, and media outreach. Additionally, it affords us the opportunity to respond to worker, employer or third-party administrator common questions in a format that is easy to consume.”

To apply for CT Paid Leave benefits online, workers will first need to create an account with CT.gov. This will provide the applicant with a single identity and will take approximately 10 minutes. The applicant can then submit their claim online. Claims may also be filed by phone by calling (877) 499–8606. Hours of operation for a live representative are 8 AM to 8 PM ET, Monday through Friday.



CT Paid Leave

CT Paid Leave’s mission is to provide employees with pathways to accessible paid family leave benefits.